Adăugate 1 month ago

Customer Relationship Officer

LocațieBucuresti, BUCURESTI, Romania PP Adecco

Tipul Job-uluiSpecialist

Dată2020-07-01

CategorieCall Centre and Customer Service




Customer Relationship Officer


For our client, the leading international centre of academic excellence in Romania, we are looking for a Administrative Assistant with excellent knowledge of the English language (both written and spoken).

Job Responsibilities:
  • Operate computer, handle email requests, answer and direct phones, provide information and directions, receive and forward messages, envelopes.
  • Complete various clerical tasks assigned by the Office Manager or Head of Department,  ensure that the reception, seating area is clean, organized, offer refreshments to clients
  • Report any maintenance issues to the respective department and follow up upon completion.
  • Communicate with Maintenance department to refill, supervise primary pupils in case parents arrive late to pick them up. Communicate with any other departments on requests.
  • Cultivate strong client relationships, ensuring client satisfaction with a warm, opened and proactive attitude, yet assertive and polite
  • Complaints' management
  • Be aware of emergency procedures and follow the institution’s protocol. 

Requirements:
  • English language proficiency
  • Experience in administrative support field (>3 ani)
  • Abilities to handle multi-tasking skills with constant interruptions
  • Professional appearance and courteous manner
  • Clear, polite, assertive phone voice
  • Exceptional interpersonal and written and verbal communication skills
  • Strong task and time management skills, highly organized, proactive
  • Creativity and strong problem solving skills
  • Proficiency with office technology and equipment, including fax machines, printers, copiers, scanners, and computers
Aplică acum adecco/job.cancel

Număr de referință AD a0W4I00000RCipGUAT

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