Adăugate 1 month ago

Customer Master Data Representative

LocațieBucuresti, Bucharest, Romania PP Adecco

Tipul Job-uluiSpecialist


CategorieCall Centre and Customer Service

Customer Master Data Representative

Adecco Professional & Executive Search Division is looking for its client, a leading global provider from its field, a Customer Master Data Representative.
The purpose of the Customer Master Data Representative role is to strengthen sales by vetting, creating and maintaining of customer master data in the ERP system and validation of user-profiles on website. He/she is responsible for achieving the business targets, KPIs and SLA through fast and diligent process support.
  • Create and maintain customer master data in the ERP system and CRM
  • Creation of user data in the webshop
  • Vetting the new customer requests in collaboration with Regulatory Affairs
  • Works with all other complementary departments (such as Sales, Customer Service, Finance etc) for a fast resolution of any queries;
  • Workload assignment; task assignment
  • Light activity reporting
  • Work on various process documentations when asked to (review, update, edit, translate)
  • Knowledge transfer to new hires when required (process overview, procedure explanation, mentoring, coaching)

  • Academic: University degree – economics, business sciences
  • Experience: 3+ years of experience in a fast-paced, customer-focused environment
  • Experience with similar job duties
  • Language skills: French C1, English B2
  • IT Skills: SAP knowledge in sales activities and CRM

Soft Skills:
  • Highly customer-focused as well as proactive and team focused
  • Outstanding interpersonal skills with the ability to comfortably interact with internal and external stakeholders and various client types (e.g. technical, end-user, and economic buyers)
  • Highly structured, have solid analytical skills and is a fast and curious learner in a broad range of disciplines
  • Quickly and effectively solves customer problems
Aplică acum adecco/job.cancel

Număr de referință AD a0W4I00000RBdKWUA1

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