Adăugate 2 months ago

Outbound Sales Service

LocațieCluj, Cluj-Napoca, Romania PP Adecco

Tipul Job-uluiStaff

Dată2020-03-10

CategorieCall Centre and Customer Service




Outbound Sales Service


Adecco is recruting for one of its clients an Outbound Sales Service for an new team in Cluj.
Job Description:


The role is to act as the first line of contact with the customer base. You will be tasked to make outbound calls to users in a strategic manner. 


The users may have shown an initial interest in our product without converting, your goal will be to secure their conversion. 


You may also make calls to people who have converted previously but have since drifted away from the product, your aim will be to re-engage these individuals and return them to regularly using our sites. 


You will also act as a support option for customers requesting follow up calls and 1 to 1 explanation of certain aspects of what we do. You will need to quickly develop an understanding of the entire product, being aware of which sports, competitions and markets we offer to customers. 


You will need to learn the processes which underpin the product and how the logistics that power our websites function. We can offer an exciting, young and dynamic environment in which you will be rewarded for your success.





     

     


     


    The ideal Candidates will demonstrate the following:



    • We are looking for applicants with strong English speaking skills. The customers whom you will communicate with will be English speakers and it is vital that applicants are 100% comfortable and confident when speaking English. Ideally, we will be looking for people with relevant previous experience in a similar outbound calling type position. Candidates with strong CS backgrounds will also be viewed favourably. The role will demand a candidate that is fast thinking, can problem-solve with ease and has strong communication skills both with customers and teammates.


       

       




       


       


      Working Hours:  40 hours per week, Monday to Sunday - the ideal time coverage would be 9.30 am - 6 pm.

      Aplică acum adecco/job.cancel

      Număr de referință AD a0W4I00000QFQX0UAP

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